From the cliques at the front door that prey on certain residents as they enter and leave the building, to the resident association taken over by leaders who use it to intimidate others, bullying in senior housing takes many forms. Those who manage senior housing need to know how to recognize the behavior – and what to do about it.
Webinar Objectives
How does this affect landlord liability?
You will learn how to observe, interview, confront and resolve bullying incidents in your community, We will discuss strategies to effectively get rid of bullying at your property.
There are different traits of bullying for men and women. It is important to understand these traits in order to work with the person who is bullying. Each may have their own reasons for bullying and in order to resolve the situation it is imperative to understand these traits.
Webinar Agenda
During the webinar, Paul will discuss some other reasons for bullying that may not be apparent such as transitioning into an assisted living community can be stressful for some, and new residents may feel a sense of powerlessness moving into a more supportive, communal environment. Therefore, they make seek out a way to demonstrate some form of control.
Residents may also live with certain health conditions, which may contribute to aggressive behavior.
Webinar Highlights
- Definition of bullying
- How to identify bullying
- Traits of individuals who bully
- Some examples of bullying behavior
- Creating a positive environment
- How to respond to incidents of bullying
Who Should Attend?
- Owners
- Property managers
- Maintenance staff
- Housing Authorities
- Compliance Staff
- Developers
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