This fast-paced 60-minute session is designed to equip Multifamily Professionals with the knowledge necessary to maintain fair housing compliance concerning collections and evictions. In today's dynamic and litigious environment, ensuring adherence to fair housing laws is essential to minimize the possibility of being named in a fair housing compliant or federal lawsuit.

We’ll start with a brief review of the fundamental principles of fair housing compliance and examine how to avoid discriminatory policies and practices, especially those that could be considered as having a disparate impact on certain protected classes. We’ll explore typical state and local statutes about notice language and periods as well as what constitutes lawful delivery of notices.

Since effective and compliant communication and documentation are an important component of all fair housing compliance programs, we’ll review what elements are necessary and what to avoid when communicating about collections and consequences.

Whether you're a seasoned property manager or new to the field, this webinar will provide valuable insights and practical tips to enhance your fair housing compliance efforts. Don't miss this opportunity to sharpen your skills and safeguard your property against potential legal challenges.

Webinar Objectives
  • An overview of the Fair Housing Act’s key provisions related to collections and evictions, including prohibited discrimination practices.
  • Identify common discriminatory practices in collections and evictions and how to avoid them.
  • Examine the concept of disparate impact and its implications for fair housing compliance and the strategies for implementing fair and effective rent collection policies.
  • How to address late payments, stipulations, payment plans, and communication tactics while respecting tenants' rights.
  • How to navigate the eviction process while adhering to fair housing laws and regulations.
  • Understanding eviction notices, legal proceedings, and documentation requirements.
  • Managing requests for accommodations related to collections or eviction proceedings,  while ensuring compliance with fair housing requirements when accommodating tenants with disabilities.

Webinar Highlights
  • Overview of Fair Housing Laws: An in-depth examination of the Fair Housing Act and its implications for collections and evictions in the apartment sector.
  • Prohibited Practices: Understanding discrimination prohibited by fair housing laws and how they relate to collections and evictions.
  • Disparate Impact: Identify and change policies that may create an unintentional discriminatory effect on certain protected classes.
  • Best Practices for Collections: Strategies for handling rent collection processes in a manner consistent with fair housing principles.
  • Eviction Procedures: Guidelines for conducting evictions in compliance with fair housing regulations, including necessary documentation and procedural requirements.
  • Reasonable Accommodations: Addressing requests for accommodations or modifications related to collections or eviction proceedings.

Who Should Attend?

On-site and multi-site personnel including Regional/Area Managers, Community Managers, as well as Training and HR Professionals.